Does It Matter Which Vending Machine Service I Hire?

Choosing the right vending machine service in Los Angeles, CA can make a big impact on your vending machine business profits. Taking the time to research and consult with the vending machine operators and suppliers in your area can be a long process, but will save you time, money and frustration in the end. After all, a poorly-stocked or empty vending machine is one that won’t get used.

If you’re getting ready to interview vending machine suppliers, here are the major factors you should investigate:

What do they offer?

The most important consideration in a vending machine supplier is what their plan offers. Do they include service and repair calls? How is their payment plan structured, and how often can you expect to pay or receive payment?

How do they respond to service calls?

No matter how new your vending machine is, you will inevitably run into problems from time to time, like items getting stuck or the machine eating a customer’s money. Ask how the company handles customer and businessowner complaints, their average response time and whether there are extra costs associated with service calls.

Do they have the appropriate licenses and insurance?

Your company should have a business license as well as insurance for their machines and any accidents that may occur during the operation or delivery of their machines.

How reliable are their machines?

You can do simple Google searches for reviews of the company’s machines, but you might also ask fellow business owners what kind of machines they use, who supplies them and how happy they are with the company they chose. It only takes one bad experience for a customer to avoid your machine—and spread the word—so it’s crucial to pick a company that has well-maintained vending machines.

What is their reputation in the community?

It’s easier than ever to find out about a company’s reputation online. Crowd-sourced review sites like Google and Yelp offer you the chance to see what experiences other customers have had. You can also contact the Better Business Bureau to find out their rating and review any complaints that have been filed.

What kind of safety procedures do they follow?

Finally, when you’re asking about service calls, licensing and insurance, you should also ask what kind of safety procedures the company follows. Expired food can make your customers and employees sick—how does the company guarantee that their supply stays fresh?
Asking these questions can help you learn a lot about how your supplier does business.

Vending machine service in Los Angeles, CA

When you need a professional, reliable vending machine service in Los Angeles, CA, call VSI Vending & Coffee Services. We deliver beverages, food and snacks, including fresh food, ice cream, coffee and tea and more. Our team guarantees you’ll love our state-of-the-art, modern machines and brand-name products. Plus, we make it a point to respond to service and repair calls promptly, so you’ll always have a stocked and well-functioning machine. Call us today for a free consultation.

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